Latte drinkers at Starbucks have no time for underfilled beverages.
Last Wednesday in California, two customers at the coffee chain filed a class action suit on behalf of all Starbucks latte drinkers, alleging that the coffee megolith has been (gasp!) underfilling its lattes and shortchanging customers.
The plaintiffs also allege that the cup sizes are not large enough to contain the amount of beverage the store lists on its menu, so naturally they are suing for fraud and false advertising.
“Starbucks has saved countless millions of dollars in the cost of goods sold and was unjustly enriched by taking payment for more product than it delivers,” court documents state.
At the center of the suit is the ounce size of all lattes at the coffee chain.
“Tall Lattes are not 12 fluid ounces, Grande Lattes are not 16 fluid ounces, and Venti Lattes are not 20 fluid ounces,” attorneys for the plaintiffs argue in court documents. “In fact, Starbucks Lattes are approximately 25% underfilled.”
In a statement to Eater, Starbucks dismissed the plaintiffs claims as “without merit,” and said that the company makes an effort to “inform costumers of the likelihood of variations.”
Representatives for the plaintiffs are seeking a jury trial. If the lawsuit is approved, the class action (and potential reimbursement) will be open to millions who have purchased the foamy drink. So, drink on latte lovers.